Terms & Conditions
Acceptance of the TermsBy accessing and using Lotto Max Extra, you agree to be bound by these Terms & Conditions ("Agreement"). If you do not accept these terms, please leave the site immediately.
Eligibility RequirementsTo use Lotto Max Extra, you must:
Minimum Age RequirementYou must be at least 18 years old to create an account on Lotto Max Extra. If we suspect you are underage, we reserve the right to terminate your account.
Geographic RestrictionsWe only allow access from countries where online gambling is permitted. We may restrict or block accounts from jurisdictions with laws that prohibit our services. You must verify your location and compliance with local regulations before accessing Lotto Max Extra.
Account Registration RulesWhen creating an account, you agree:
One-Account-Per-User PolicyYou may only have one active account on Lotto Max Extra at any given time. Creating multiple accounts is considered a breach of our terms.
Identity Verification and KYCTo comply with anti-money laundering regulations, we require identity verification for all users. This includes providing government-issued ID documents to prove your age, address, and name. You must allow us to collect this information during account registration or at any other time upon request.
Account Accuracy ObligationsYou must keep the details of your account up-to-date and accurate, including your contact information, payment method, and login credentials.
Account Security ResponsibilitiesYou are responsible for maintaining the security of your account, including keeping your password confidential. You will be liable for any unauthorized transactions or losses resulting from a breach of this duty.
Login Credentials and Password ProtectionChoose strong passwords to protect your account. Never share them with anyone else, as you may become liable for their actions if compromised.
Restricted Behavior and Prohibited Activities
Multi-Accounting and Fraud PreventionWe monitor accounts for suspicious activity. If you are found to have created multiple accounts using fake identities, aliases, or duplicate information, we will terminate your account.
Bonus and Promotion Rules
Wagering and Gameplay ConditionsAll gameplay is governed by standard online casino rules, including applicable house edges, payout limits, and jackpot procedures. Read our specific terms for each game or ask support.
Bonus Abuse PreventionAbusing bonuses will lead to account closure, confiscation of funds, and other penalties.
Deposits and WithdrawalsPlease refer to our separate "Deposit/Withdrawal Policy" document (not included here) for details on how we process transactions, including deposit limits, withdrawal timescales, and applicable fees.
Verification Before WithdrawalsTo prevent money laundering and ensure legitimate gameplay, you may need to verify your identity or provide proof of payment before requesting a withdrawal.
Processing and Review ProceduresWe will review all accounts periodically. If suspicious activity is detected, we may freeze assets until cleared of any wrongdoing or in accordance with our policies.
Responsible Gambling Expectations
Self-Exclusion and Account RestrictionsWe offer a self-exclusion option, which completely blocks access to the platform for a set period or permanently. If you are struggling with problem gaming, we encourage responsible play.
Game Fairness and RNG Systems
Technical Interruptions or Voided GameplayIn the event of technical difficulties, we may void gameplay results for a given period. These decisions are binding and final.
Suspension or Closure of Accounts
We will notify affected users before closing their accounts. Where possible, we'll return any outstanding funds before termination.
Intellectual Property and Platform OwnershipThe platform is owned by Lotto Max Extra N.V., a company registered under the laws of Curaçao. We reserve all intellectual property rights to our name, logo, software, graphics, or other content on this site.
Limitation of LiabilityWe do not accept liability for losses related to technical malfunctions, internet connectivity issues, or external events beyond our control. Our aggregate liability is limited per user account.
Modification of TermsWe may change these terms at any time by posting amendments online and informing affected users via email. If you disagree with updates, we encourage responsible play and recommend finding alternative gaming platforms.
Contact or Support Guidance
If you encounter difficulties or require help understanding our policies:
Please address all issues promptly with us; we're here to assist and resolve disputes fairly.
